Comments on: Suspending users in Moodle

By: ElearningWorld Admin

ElearningWorld Admin — Thu, 15 Jul 2021 22:48:19 +0000

In reply to Randa. If you have used the Upload User method to change their status, you could use the same upload file again, but change their status from Suspended to something else.

By: Randa

Randa — Thu, 15 Jul 2021 10:54:15 +0000

Hi
Is there a way where we can reverse the suspension of bulk users?

By: Stuart Mealor

Stuart Mealor — Mon, 18 Jun 2018 08:37:38 +0000

I would say:
1. Note this is for Moodle 3.3, so may be different for other version of Moodle
You should ensure you are looking at the Moodle Docs for the correct version,
2. Those fields for username, firstname, lastname, email, suspended are standard (haven’t changed and will be the same in all Moodle databases). As the value for suspended is only Yes or No (0 or 1) then it’s unlikely to be that Field that is causing your problem.
3. The error message “Can not find data record in database.” is clearly referring to the data in the CSV file and Moodle database – e.g. the user you are attempting to update does not exist – or is simply a different value.
4. Finally, as Anna mentions, you cannot use this method if your users are authenticated externally. e.g. if you are creating users via LDAP, Active Directory, OAuth, or some other system, then the values you try and upload would be overwritten anyway for the external source, and you can only adjust records created directly in Moodle.

By: Anna Krassa

Anna Krassa — Mon, 18 Jun 2018 07:54:02 +0000

In reply to Stuart Mealor. Hi Stuart, I think it depends on the enrollment methods used on a site. The case in the article was from a site where only manual accounts were allowed, i.e. user accounts are controlled by administrators. In a site where multiple ways of enrolment are used, this option doesn't seem to offer much. :)

By: Dominique Liard

Dominique Liard — Mon, 18 Jun 2018 05:43:39 +0000

I’ve just tried using your csv upload file template and it doesn’t work 🙁 it’s returning the following error message: “Can not find data record in database.” I reckon it’s the suspended column that’s the issue, but don’t know how to solve it

By: Stuart Mealor

Stuart Mealor — Sat, 03 Jun 2017 04:30:31 +0000

Sometimes we suspend users because they are essential spam accounts. This would be unlikely to happen in a school Moodle site for example, but some of our sites are very public and international, and user self-registration.

It’s often better to suspend a bad user, because at least the email address cannot be used again (although most advanced spammers just use multiple accounts). It’s useful to have these accounts in the system, but suspended, as it allows some analysis and looking for patterns 😉

I’m not sure I would ever use the suspend option via the CSV upload though? It seems this is only really going to be useful when there are many account to suspend ?